

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. In other cases, you will be responsible for paying for your own shipping costs for returning your item. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
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We will respond quickly with instructions for how to return items from your order. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Item(s) returned to us that were not a result of our error.Item(s) returned to us due to an invalid or incomplete address.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:
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Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees. XLoc Full Sprint remote control kit for replacement or upgrade of a RockShox SID or Revelation XX suspension fork. COIL & LEAF SPRINGS: We offer MADE IN THE USA, coil and leaf springs leaf spring mounting hardware, and front end chassis parts. Returns that arrived on time and were as described are subject to a restocking fee. LEVER SHOCK REBUILDING: We rebuild all Delco, Houdaille, Gabriel, and Monroe lever action and rotary shocks and we back them with an industry leading 10 YEAR WARRANTY (10 times the competition). Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject.

The tracking information will be sent to your email address when your order gets shipped. If your order comes in after 5:00 PM it’ll be processed the next business day. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). Our products are shipped via USPS/UPS/FedEx within 1 business day. If you have any questions regarding placing an order or want to know about the status of an order, email us at ship only within the continental United States. We accept PayPal and these credit cards: Visa, MasterCard, Discover, and American Express. The easiest way to place and pay for an order is to use our shopping cart.
